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YOUMI BEAUTY IS DELIGHTED TO OFFER YOU A STRAIGHT FORWARD RETURN AND EXCHANGE POLICY TO ANY UNOPENED, UNDAMAGED AND UNEXPIRED PRODUCTS WITHIN 7 DAYS OF PURCHASE. PLEASE BE AWARE THAT OUR PRODUCTS ARE CONSIDERED A HYGIENIC PRODUCT BY LAW AND WE ARE UNABLE TO OFFER A RETURN OR EXCHANGE IF THE NON-TAMPER SEAL ON YOUR PACKAGING IS BROKEN AND/OR THE PRODUCTS ARE REMOVED FROM THE BOX.
THE RETURN COST FOR SHIPPING IS FREE, WITHIN THE UNITED ARAB EMIRATES USING OUR PREFERRED COURIER COMPANY. INTERNATIONAL RETURNS MUST BE SENT AS A TRACKED PACKAGE AND THE TRANSPORTATION COST MUST BE PAID BY THE CUSTOMER.
TO INITIATE A RETURN, PLEASE CONTACT OUR CUSTOMER SERVICE TEAM WHO WILL BE DELIGHTED TO HELP YOU WITH THE PROCESS, OUR CUSTOMER SERVICE TEAM ARE AVAILABLE FROM 9 AM TO 6 PM AT LEB.SUPPORT@YOUMIBEAUTY.COM